Privacy Policy
Welcome to Sofa Removal North London. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage our services.
Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name
- Address
- Email address
- Phone number
- Payment information
Non-Personal Information
We also collect non-personal information to enhance your experience:
- Browser type
- Operating system
- IP address
- Usage data
How We Use Your Information
We utilize your information to provide and improve our services, including:
- Scheduling and managing sofa removal appointments
- Processing payments securely
- Communicating with you about your service
- Personalizing your experience
- Analyzing service performance and trends
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as:
- Payment processing companies
- Logistics and transportation partners
- Customer support platforms
These providers are obligated to keep your information confidential and secure.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or if we believe that such action is necessary to:
- Comply with legal obligations
- Protect and defend our rights and property
- Prevent fraud or other illegal activities
Your Data Protection Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.
Additionally, you may have the right to:
- Obtain a copy of your data
- Request data portability
- Restrict or object to certain processing activities
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls to limit data exposure
- Secure data storage solutions
Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When your data is no longer needed, we will securely dispose of it using industry-standard practices.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our services, enabling us to improve functionality and performance.
- Session cookies to manage your session
- Preference cookies to remember your settings
- Analytics cookies to monitor website usage
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the last modified date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Third-Party Links
Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Your Acceptance
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.